Privacy Center

1. Information We Collect

We collect personal information necessary for booking and maintaining guest security, including:

  • Name & contact details
  • Government ID proof
  • Payment details (we do NOT store sensitive banking data)
  • Number of guests & stay details

2. How We Use Your Information

  • To confirm and manage reservations
  • To verify guest identity at check-in
  • To maintain safety and comply with legal requirements
  • To communicate regarding your stay and services

3. CCTV Monitoring

CCTV cameras are installed in outdoor public areas for safety and security. Cameras are NOT placed inside private indoor spaces. By entering the property, guests consent to being recorded in monitored zones.

4. Payment Security

Payments made through UPI, bank transfer, or digital modes are processed securely. We do not store sensitive payment information such as card numbers or banking credentials.

5. Sharing of Information

We do NOT sell or share your information with advertisers.

Data may be shared only with:

  • Government authorities (as legally required)
  • Law enforcement (if requested)
  • Internal villa staff for operational purposes only

6. Your Rights

  • You may request correction of your personal details.
  • You may request deletion of non-essential information.
  • You may ask how your data is stored and used.

7. Contact Us

For any privacy-related questions or concerns, please contact:

📞 +91 8889777288
📧 villaanantara@gmail.com
📍 Villa Anantara, Raipur